Symptom 1: Unable to successfully update adb_main.dbt or adb_unus.dbt

Cause:

adb_main.dbt and adb_unus.dbt are large files. Download of these files will fail if the internet service is temporarily disconnected.

Workaround:

Symptom 2: Unable to check for updates using the web update facility

Scenario 1:

You are always connected to the internet and your computer has internet security software installed.

Cause:

The internet security software is preventing the ADB from accessing the internet (an error message "Runtime Error 91: object variable or with block variable not set" may be displayed).

Workaround:

- Reconfigure Firewall Program Control to permit internet access for ADB

Scenario 2:

You access the internet through a proxy server and a password is required to access the internet

Cause:

ADB currently does not have the facility to allow the user to access the internet through a proxy server.

Workaround:

- None currently available.

Symptom 3: Unable to download the latest data issue from the web update facility

Cause:

You are using an older version of the database. The current database software is at V5.0 and there is a change in file structure. Hence, the updated data files will not work in the older version of the database.

Solution:

Download the latest version of the database (link to download page) which contains the latest data file.

Symptom 4: Run Time Error 3274 when attempting to view Screen 2 and Screen 3

Cause:

You are running on Windows Vista.

Solution:

Run the program as an administrator. Follow these steps:

1. Right click on ADB and select 'Properties'

2. Click on 'Compatibility' tab

3. Enable 'Run the program as an administrator' under the 'Privilege Level' section.